Last updated: October 2026
Bloom Ivy Pty Ltd (ABN 45 681 392 245) (“Bloom Ivy”, “we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, disclose and protect personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What personal information we collect
The information we collect depends on how you deal with us. It may include:
- Contact details: your name, email address, phone number, organisation and job title.
- Enquiry details: information you give us when you request a site assessment, ask for procurement documents or send a message through our website.
- Employment information: if you apply for a role, your résumé, work history, qualifications, referee details, right-to-work information and any other details you choose to share.
- Client and supplier information: contact and business details of people who work with, or supply services to, Bloom Ivy.
- Website usage information: IP address, browser type, device type, pages visited and the time and date of your visit.
Sensitive information
We only collect sensitive information (for example, information about disability, Aboriginal or Torres Strait Islander background, health or criminal history) where you have given your consent and it is reasonably necessary for our functions, such as arranging workplace adjustments, supporting inclusive employment programs or meeting a client’s site requirements. You do not have to provide this information to apply for a role with us.
2. How we collect personal information
- Directly from you, through our website forms, email, phone calls, meetings and applications.
- From referees, recruitment partners and employment or training program providers, with your consent where required.
- Automatically, through cookies and similar technologies when you use our website.
3. Why we collect, hold and use personal information
- To respond to enquiries and provide quotes, site assessments and services.
- To manage our relationships with clients, suppliers and contractors.
- To assess job applications and manage employment, induction and training.
- To meet legal, safety (WHS), insurance, procurement and compliance obligations.
- To operate, maintain and improve our website and services.
- To send information about our services where you have asked for it or would reasonably expect it. You can opt out at any time.
4. Disclosure of personal information
We do not sell personal information. We may share it with:
- Service providers who help us operate our business, such as IT and website hosting, email, recruitment, payroll, insurance and professional advisers.
- Clients, where necessary for site access, security clearance or induction requirements.
- Government agencies, regulators and law enforcement where required or authorised by law.
Some of our service providers (for example, cloud or email providers) may store information on servers outside Australia. Where this happens, we take reasonable steps to make sure the information is handled in line with the APPs.
5. Cookies and website analytics
Our website uses cookies and similar technologies to make the site work, understand how it is used and improve it. Our contact page may also display an embedded Google Map, which can set cookies and collect usage data under Google’s own privacy policy. You can change your browser settings to refuse or delete cookies, although parts of the site may not work as intended.
6. Security of your information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These include access controls, secure systems and staff confidentiality obligations. We keep information only as long as we need it for the purposes above or as the law requires, and then destroy or de-identify it.
7. Accessing and correcting your information
You can ask to access or correct the personal information we hold about you. We will respond within a reasonable time, usually within 30 days. We may need to verify your identity first, and in limited circumstances we may refuse access as permitted by the Privacy Act, in which case we will explain why.
8. Data breaches
If a data breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.
9. Complaints
If you believe we have breached the APPs, please contact us using the details below. We will investigate and respond within a reasonable time. If you are not satisfied, you can contact the OAIC at www.oaic.gov.au or on 1300 363 992.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the “last updated” date above.
11. Contact us
Privacy enquiries
Bloom Ivy Pty Ltd
Email: info@bloomivy.com.au
Phone: 0415 445 505